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This is how it works:
How many Alpenrosen (loyalty points) does each family earn with their holiday? The number of Alpenrosen is calculated based on the total value of the hotel bill (room and all the extras). For each family, we credit 3% of their bill to their loyalty point account after they complete their stay and pay their bill.
To convert euros to Alpenrosen: x 13.333
What can Alpenrosen be used for? In our customer area, we've put together several packages you can book online and redeem your Alpenrosen. If you can't find the package that's right for you, you can convert your Alpenrosen into a voucher for our spa area by clicking the "voucher" button (Exchange rate 13.3333 Alpenrosen = €1). In addition, the Alpenrosen can be converted into cash by our front desk and deducted from the hotel bill (at 20 Alpenrosen = €1).
How are Alpenrosen converted into euros? Alpenrosen are converted into euros at rates of 13.333 or 20 Alpenrosen to the euro. For example, 1,000 Alpenrosen are worth €50.00 (20 Alpenrosen = €1) as a cash discount when settling your bill. However, if you opt for one of our special offers in the main guest area or purchase a voucher for the spa, 1,000 Alpenrosen = €75.00 (€1 = 13.333 Alpenrosen).
How long are the Alpenrosen valid? The Alpenroses do not expire. Just the birthday bonus is available two years for redemption. If a vacation during this time in our two hotels is not possible, the Alpenroses can be printed out as a coupon to be redeemed later.
Enjoy our special service as a thank you for your loyalty! Register here to switch to your exclusive packages: